![]() ![]() ![]() If you try to send to a mistyped address, such as the email will probably hard bounce and be cleaned. To download a file of your cleaned contacts, click Export Segment.Īfter the export is complete, we’ll send a file of your cleaned contacts to the account owner.In the pop-up modal, name your segment and click Save.Set the drop-down menus to Email Marketing Status | is | Cleaned.If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.To view your cleaned contacts, you'll need to create a segment of them in your audience. You can view cleaned addresses anytime or export them, but you can’t edit them. In most cases, Mailchimp will automatically remove addresses from your audience that hard bounce.Ĭleaned addresses can't receive future email campaigns you send to your audience. A hard bounce indicates a permanent reason an email can't be delivered, like a typo in an email address, server problems, or an outdated address. If you send an email campaign to an invalid email address, it will likely hard bounce. Cleaned contacts can be deleted but we recommend you keep them in your audience to avoid bounces.Cleaned contacts don't count toward audience limits and cannot be archived.Make sure you familiarize yourself with the different types of contacts in Mailchimp.In this article, you’ll learn about cleaned contacts and how to view or fix them. Cleaned contacts have email addresses that have hard bounced or repeatedly soft bounced, and are considered invalid. ![]()
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